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    NQ Nexus Hub LogoNQ Nexus Hub
    The Ultimate Hub & App System
    Free Trial

    Terms & Conditions

    Last Updated: July 2026

    01. Business Structure & Platform

    NQ Nexus Hub operates as a sole proprietorship acting as a Software as a Service (SaaS) reseller and AI automation agency. Our services are built upon and fully integrated with our partner CRM and automation platforms. By using our services, you agree to these terms, which govern the relationship between you (the Client) and NQ Nexus Hub.

    02. AI Consultation & Concept Turnaround

    To ensure a clear pathway for your website and business needs, all clients must complete our AI onboarding process. This involves interacting with our AI Chatbot Assistant and/or booking a consultation call via our Voice AI agent on our website. We will also conduct a Google Meets onboarding process with specific emails tailored to your business needs. Please be very detailed during onboarding, as this forms the foundation of your product.

    Within 1-2 business days of this completed onboarding, we will provide you with an initial example and conceptual outline of your customized system.

    03. Development Timeline & Revisions

    Following your approval of the initial concept (via the second onboarding email), NQ Nexus Hub requires 3-4 business days to fully integrate and complete the final product, including backend channel and domain connections.

    If you require further revisions, each revision cycle will take an additional 1-2 business days. We will notify you via email or text regarding project updates.

    04. Payment Terms & Billing

    4.1 Hub Platform Subscription

    The core NQ Nexus Hub platform is billed at $97 per month. Access begins with a 7-day free trial, requiring a valid credit card on file. No charges will be made until the 8th day. You may cancel at any time before the trial ends to avoid being charged.

    4.2 Developer Build Deposits

    If you choose to hire our developers for a custom website or system build, a non-refundable one-time deposit is required at signing, processed securely via Stripe. This deposit secures your build slot and covers initial setup.

    4.3 Optional Retainers

    For developer builds, optional ongoing monthly or annual retainers cover updates, optimization, and growth management. These retainers are separate from the base $97/mo hub subscription.

    4.4 Payment Processing

    All payments are processed securely through Stripe. By submitting payment, you authorize NQ Nexus Hub to charge the applicable amounts to your selected payment method via Stripe. NQ Nexus Hub does not store payment card information directly.

    4.5 Domain Ownership

    If a domain is purchased on behalf of the client as part of a service plan, the domain shall be registered in the client's name and remain the sole property of the client. NQ Nexus Hub does not claim ownership over any client domain.

    4.6 No Refund Policy

    All payments are final. NQ Nexus Hub does not issue refunds on any service, plan tier, add-on, deposit, or domain-related charge — at any time, for any reason. By submitting payment, you acknowledge and agree to this policy in full.

    4.7 Late Payments

    Failure to remit payment by the applicable due date may result in suspension or termination of active services.

    Governing Law: These Terms are governed by the laws of the State of Arizona, Maricopa County.

    05. Client Responsibilities & Authentication

    While NQ Nexus Hub builds and automates your digital presence, you (the Client) are solely responsible for:

    • Maintaining the legal and financial standing of your business domain.
    • Managing and maintaining ownership of your business accounts.
    • Ensuring all business information provided is accurate and lawful.

    Search Engine & Business Profile Authentication: NQ Nexus Hub provides the foundation but cannot promise how long it takes for clients to be accepted on search engines due to business profile authentication requirements. If a Google Business Profile or Social Media profile needs to be set up from scratch, there is an additional fee. If you require NQ Nexus Hub to handle authentication during the first initial contact, an additional deposit is required. Otherwise, we charge a fee for authentication attempts. We are not responsible if the business profile is not authenticated. If you want us to manage the verification ongoing, there is a managing fee.

    AI Systems: Voice AI and Conversation AI operate on both your website AND your social media platforms (Facebook Messenger, Instagram DMs, and more).

    07. Termination & Data Access

    You may cancel your month-to-month subscription at any time. Upon termination of your agreement with NQ Nexus Hub:

    • NQ Nexus Hub will immediately lose and revoke all internal access to your business information, CRM data, and client lists.
    • You will assume complete and total responsibility over your business, domain, and ongoing software subscriptions.
    • Any ongoing costs associated with third-party software, domains, or hosting outside of our provided packages become your sole responsibility.